Terms and Conditions

Welcome to Chloe Cookware! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms

By using the Chloe Cookware website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Use of Website

  • You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.
  • You may not use the website to:
    • Post or transmit any harmful, defamatory, obscene, or illegal content.
    • Engage in any conduct that restricts or inhibits others from using the website.
    • Upload or distribute viruses, malware, or other harmful code.

3. Product Information

  • We strive to ensure that all information on our website is accurate, including product descriptions, pricing, and availability. However, we cannot guarantee that all information is error-free.
  • Prices and availability of products are subject to change without notice. Chloe Cookware reserves the right to correct any pricing errors or inaccuracies at any time.

4. Orders and Payment

  • All orders are subject to acceptance by Chloe Cookware. Once you place an order, you will receive a confirmation email indicating that your order has been received. However, this does not guarantee that your order will be processed or shipped.
  • We offer Cash on Delivery (COD) as the only payment option for all orders. Payment for the product is made at the time of delivery. By selecting this payment option, you agree to make payment in cash upon receipt of your order.

5. Shipping and Delivery

  • Chloe Cookware ships products worldwide. Shipping times and costs may vary depending on your location and the size of your order. Please refer to our Shipping Policy for detailed information.
  • Delivery is made via third-party courier services. Chloe Cookware is not responsible for any delays caused by external courier services or customs processing.
  • We are not liable for any damage or loss of goods that occur during shipping. Please check your order upon delivery and notify us immediately of any issues.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you can return it according to our Return and Refund Policy. Items must be returned in unused and original condition within 14 days of receiving your order.
  • Refunds are issued in accordance with our return policy and are processed after we receive and inspect the returned product.

7. Intellectual Property

  • All content on the Chloe Cookware website, including text, images, logos, graphics, and trademarks, is the property of Chloe Cookware and is protected by intellectual property laws.
  • You are not permitted to use, reproduce, or distribute any content from our website without prior written consent.

8. Limitations of Liability

  • Chloe Cookware is not liable for any damages, losses, or expenses arising from the use or inability to use the website or the products purchased.
  • We do not guarantee the accuracy or completeness of the information on the website and are not responsible for any errors or omissions.

9. User Account

  • If you create an account with Chloe Cookware, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate your account if we suspect any fraudulent activity or violation of these Terms and Conditions.

10. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites and recommend reviewing their privacy policies and terms before using them.

12. Modifications to the Terms

  • Chloe Cookware reserves the right to modify, update, or revise these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

13. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws. Any legal disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts.

14. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us at [email protected].

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