Privacy Policy

At Chloe Cookware, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide you with the best possible shopping experience:

Personal Information: This includes your name, shipping address, email address, phone number, and payment details (if applicable).
Order Information: We collect information related to the products you purchase, including quantity, size, and delivery details.
Device Information: We may collect technical information such as IP address, browser type, and device data to improve our website’s performance and security.
Cookies: We use cookies to improve your browsing experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about your order, provide customer service, and respond to your inquiries.
To send you promotional content and offers, if you have opted in.
To improve our website and customer experience.
To comply with legal requirements.

3. Cash on Delivery (COD) Policy

Chloe Cookware offers only a Cash on Delivery (COD) payment option for all orders. This means that you will pay for your order in cash when it is delivered to your doorstep. We do not store or collect any credit card information from you.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption for data transmission. While we take every reasonable step to protect your data, please note that no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your data with trusted third-party service providers who assist in operating our website, processing orders, or delivering products. These third parties are required to keep your information confidential and use it solely for the purposes of fulfilling our obligations to you.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Update or Correct: Modify or correct your personal information.
Delete: Request the deletion of your personal information, where applicable.
Opt-out: Unsubscribe from promotional emails by following the instructions in the email or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We recommend that you review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the date at the top of the policy. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us [email protected].